How to Enhance Your Brand Image: The Relationship between Branding and DAM/PIM
- Brand Management
It is always important to build a strong brand while responding rapidly to customer expectations and market changes. Maintaining a good brand image is the foundation of your business, everything collapses if there is any stigma and inconsistency with the brand. As digitalization progresses, multi-channel distribution is gaining attention as an effective means to maximize brand equity. In this article, we will first explain the basic concepts of branding, and then describe in detail its relationship with multi-channel distribution. Furthermore, we will introduce DAM (Digital Asset Management) and PIM (Product Information Management) as IT solutions for enhancing brand equity.
The Basic Introduction of Branding
1.1 What is Branding?
Branding refers to strategic activities designed to communicate the unique value and image of a company, product, or service to consumers. Having a symbolic logo, slogan, design, and advertising strategy is important to deliver the message to consumers and raise the recognition of the brand. Branding is a crucial element for forming a corporate identity and a marketing technique.
Leaving a strong, long-lasting impression in the minds of consumers is the ultimate goal of branding. It also contributed to the building of loyalty to the product, the customers are more willing to buy the same product repeatedly, or buy the new product of the same company. By utilizing the power of digital marketing, it is possible to effectively broadcast the brand message and increase the recognition of the brand.
Branding is an essential element for a company's long-term success. Unavoidably, you have to plan a good advertising strategy and use effective IT solutions to boost up the influence of your brand.
1.2 The importance of Brand Equity
Brand equity refers to the trust and favorability to a brand. It often relates to the high expectation of the new product of the brand too. Companies with strong brand equity can easily gain consumer support and maintain an advantage even in highly competitive markets. Here we will explain the relationship between brand equity and strong market competitiveness.
First, having strong brand equity equals having a group of loyal customers, which means their customers are always ready to support the brand repeatedly. Just like Apple or Nike, their fans always check the latest information and purchase the new product immediately. A brand with great brand equity is always the leader of the market.
Second, companies with high renown can always escape from vigorous price competition. Companies with high brand value can compete based on quality, service, and the brand’s story, rather than just price.
Third, brand equity is also a critical element for the long-term growth of the company. Companies with high brand value are resilient against economic downturns and market fluctuations. They are able to build a sustainable business model and have a stable development.
From all the above, we can see brand equity is a core to the company. Without good brand image management, you will be beaten up whenever there is a high-risk incident in the business market. If you are not satisfied with only having short-term profit, then the first step you need to take is to manage your brand equity well.
1.3 Brand Recognition
Brand recognition refers to the influence of a brand, that is how the brand is known and supported by the customers. The more the people know the brand, the more the potential customers will choose their products. Companies with good brand recognition also have an advantage when introducing new products or services to the market, that they will have the greatest media exposure and the information will be diffused easily to the public. And the brand with high recognition level will undoubtedly have strong brand equity as it is much easier to aggregate “core fans” of the brand.
We have introduced three main concepts of branding. For the next, let’s see how multi-channel distribution strengthens the brand image.
2. Multi-channel Distribution and Branding
Multi-channel distribution refers to a strategy for delivering information to customers through multiple channels, the common sales platforms including physical store, online shop, mobile application and social media. In modern digital marketing, multi-channel distribution has become an essential means for maximizing brand equity. We have discussed the importance of brand recognition. The more the distribution channels, the easier the customers can have an access to the products. We can say it is a competition of “quantity”.
But we also have to pay attention to the "quality" of multi-channel distribution: the number of distributed channels doesn't always guarantee the success of your business. One thing you always have to check carefully is the consistency of the information. If you found a product from Instagram and would like to check it on the official website, but the information on two platforms are different, customers may become confused and may not trust the brand with “misinformation”.
A consistent message enhances brand reliability and serves as the foundation for building long-term relationships with customers. As such, delivering a consistent brand message is extremely important in branding. In multi-channel distribution, it is crucial to deliver a unified message across all channels. To efficiently deliver a consistent brand message, the use of IT solutions is essential. Next, we will introduce the IT solutions that support these efforts.
3. IT tool brushes your brand up
DAM and PIM: the TWO Pillars of Multi-channel distribution
Content such as product photographs, catchphrases, descriptions, introductory videos, and illustrations are used across multiple channels. To deliver a consistent brand or product information, you need a centralized management system for all your data.
However, in many companies, content is scattered across the cloud storage, internal file server or core system. It is time consuming for data collection and verification to confirm the data is correct, as you have to do the search in all storages. There is also the risk of publishing incorrect content in this inefficient narrative.
In this case, Digital Asset Management (DAM) and Product Information Management (PIM) are the solutions that resolve these challenges and support branding in multi-channel distribution. DAM and PIM not only centralize content management but also realize seamless information distribution toward each channel.
The importance of DAM
DAM is a tool for companies to efficiently manage digital assets and deliver consistent brand or product information. By implementing DAM, companies can centralize all digital assets and rapidly distribute the appropriate assets across various channels. As all the latest information can be found on DAM, the marketing teams can always utilize the latest assets and deliver consistent information to all the targeted platforms. Moreover, DAM is also a safety system to protect portrait rights and copyrights: information including expiration dates and terms of use are all linked to the assets, and the use will be prohibited when the expiration date comes. It is possible to proactively prevent unauthorized use by using DAM.
The importance of PIM
PIM is a tool for centralizing product-related information and appropriately distributing it across different channels. By utilizing PIM, companies can maintain the consistency of product data and reduce the risk of incorrect or inaccurate data reaching consumers. PIM is also an important tool for swiftly bringing new products to market. For example, by integrating PIM with e-commerce packages or CMS (Content Management Systems), it is possible to reflect the latest information on EC pages automatically. The products can be launched smoothly and reach the customers with accurate and safe contents.
To sum up...
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